Term and Conditions
ONE NIGHT BOX
Orders
1a. An order can be made by submitting an Order Form to onenightboxx@gmail.com
ONE NIGHT BOX
Minimum Orders of 16 Units is required and mixed orders are available. This order will
form a Binding Contract with One Night Box. Please discuss alternative quantities with
One Night Box.
Australian Website
2.a. Delivery is only within Australia.
2.b. All products are in Australian Dollars (AUD).
Transaction Capacity
3.a. Only those over eighteen years of age, can submit orders.
3.b. We reserve the right to seek compensation for losses from guardian/s of
the minor who may enter an unauthorised transaction.
Process
4.a. After receiving your order, you will receive a confirmation email.
4.b. After processing your order, you will be emailed a Tax Invoice from ONB.
Payment Methods and Processing
5.a. VISA and MasterCard methods of payment incur a 1.75% surcharge.
5.b. No processing fees for Direct Deposit
5.b. Your tax invoice is your proof of purchase and is required for any warranty claims.
GST
6.a. All orders do not include GST.
Pricing
7.a. ONB has the right to alter our prices.
Availability
8.a. I do my best to keep stock of most items listed on the ONB website.
8.b. I will contact you if item/s are on backorder, due to manufacturer or delivery delays.
Delivery
9.a. Standard Domestic Delivery Rates.
Parcel size: Check-in Weight 25kg
Melbourne Metro, including coastal & rural regions $13.72
Outside Victoria $33.17
9.b. Estimated Time of Arrival for Melbourne Metropolitan orders will be delivered
within 7-10 working days from receipt of payment. Victorian Coastal & Rural
regions may take an addition 10 days from receipt of payment. If a product is
out of stock, then there may be additional delays and you will be notified.
9.c. Some Coastal and Rural Areas may incur addition freight, at which time you
will be notified.
Cancelled Orders and Refunds
10.a. Please review all orders when completing the order form, as orders cannot be
cancelled as soon as a receipt for your order has been emailed to you.
10.b. If you make an incorrect choice then no refunds, credits or replacements can be
offered.
10.c. If I agree to receive a returned product, then a 20% administration fee will apply.
Return of Faulty, Damaged or Defective Products, including Warranty.
11.a. If any part of your product is faulty and does not work or if it shows signs of failure
within 2 days of your client’s purchase, then this item may be replaced. Once the
product has been washed no claim can be accepted and a refund is possible if the
product is no longer available.
11.b. If I agree to replace or refund the returned item, and I will organise to have the
product returned to ONB. Please ensure the item is well packaged, to ensure
it is not damaged in transit.
11.c. If we agree accept the return of the product item and it is not deemed defective, you
are then responsible for paying and organising the freight to return the item. If there
are signs of product use, then the item may not be replaced or refunded. Use by and
Best Before Dates.
12.a. For health or safety reasons the After Dinner Mints and Drinking Chocolate have been
marked with a Use by Date. These items should not be eaten after the Use by Date and
cannot be sold after this date.
12.b. Refunds will be issued to the same debit card/credit card used in the original transaction.
Our Liability
13.a. One Night Box is not liable for any errors in advertising materials and documents.
Your Personal Information
14.a. Please refer to the One Night Box Privacy Policy to see how we protect your
personal information.
Order Requirements
15.a. All courier delivery boxes contain a minimum of 16 Gift Boxes and orders
are supplied in 16-unit increments. Mixed orders are allowed however, delivery box
quantity may vary. Please discuss alternative quantities with One Night Box.
Other
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Illustrations are not to scale. ONB reserves the right to replace a product with a similar item should product be temporary unavailable or discontinued.
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Updates to these conditions of use.
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Due to rapidly changing technology the website may change its content on occasion therefore, please recheck your order prior to submitting.
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Copyright and other intellectual property rights.
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The unauthorised use of One Night Box registered trademarks or logos including
images, graphics, audio and video files is not permitted.
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Disclaimer of liability.
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One Night Box website may contain other websites links and is not aware of their
website content, therefore have no liability for any contents of these websites.